Smart Scheduling for Hotel and Hospitality
baronHCM helps hotel increase their bottom line with automated scheduling and more efficient time and attendance tracking.
The Bayside Hotel and Resort is a 135-room, 5-story complex which includes a hotel, two restaurants, and a small business center. There is no “typical” day for The Bayside Hotel, and they trust in a diverse workforce to handle a wide range of guest requests at every hour of the day.
To keep an otherwise chaotic operation running smoothly, Bayside faces labor force challenges that range from last-minute sick leave to schedule changes to unexpected overtime. With their reputation resting squarely on their capacity to serve patrons with personal attention, workforce management is a primary concern at Bayside. Their ultimate goal; boost customer service without increasing labor costs.
Monumental Workforce Management Challenges
The management staff had been struggling to find an employee timekeeping and scheduling system that eliminated understaffing, could be modified on the fly, kept all parties informed about scheduling changes, tracked data for DOL compliance, and made sure that time cards were turned in on time to the payroll service. For Bayside, this was no easy task with so many diverse departments including hospitality, housekeeping, maintenance, and operations. In every department, managers needed accurate data to develop scheduling strategies that eliminated waste while maintaining a superior standard of service for their patrons.
Bayside needed a hotel employee scheduling solution that would meet scheduling targets while delivering greater flexibility for employees and less busy work for managers.
Time and Attendance Made Easy With baronHCM
The Baron Workforce Management Suite time tracking tool, Baron Time, started delivering benefits during the very first pay cycle. With mobile access built in, Baron Time allows employees to clock in/out on their mobile device wherever they are—whether they work in housekeeping, guest services, security, or maintenance. Because the PunchLogic feature greatly reduces missed and duplicate punches, time card accuracy has improved substantially.
Baron Scheduling Cleans up the Scheduling Mess
Baron Scheduling has transformed the scheduling process for Bayside managers and employees. It delivers managers smart tools for manageable, hassle-free scheduling and allows staff members to take over many tasks previously done by managers. Bayside managers are amazed at how simple it is to design, save, and change recurring schedules.
SOLUTION — Baron Workforce Management Suite
- Baron Scheduling for streamlined scheduling and mobile coordination.
- Baron Time for integrated time and attendance tracking.
- Mobile access delivers employee access and management control.
Employees and management welcome the automation and centralization of scheduling operations. Employees post schedule requests to the Virtual Trade Board and view which additional shifts they may pick up. Once a supervisor has confirmed a schedule change, Baron Scheduling informs the staff member; eliminating endless phone calls, texts, and emails.
Baron Scheduling has reduced under-staffing which has accelerated room turn-around, shortened front desk guest wait times, and elevated staff efficiency.
Employee hours are controlled with customized system notifications and there are nine pay-rate fields and employee groups/sorting/filtering functions to give every department supervisor scheduling exactness.
Baron Workforce Management Suite is the same system used by Hilton, Embassy Suites, Ramada, Sheraton, Holiday Inn and Marriott to save time, curtail labor costs, and maintain regulatory compliance.
baronHCM offers Baron Workforce Management Suite, the powerful, fully-integrated Workforce Management Suite that makes it easy to optimize the performance of your supervisors, employees, and company.
Baron Workforce Management Suite includes Baron Time, Baron Scheduling, and BaronÂ Mobile. Baron Workforce Management Suite is developed for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and reduce labor costs.
How much can you save? Check our baronHCM ROI Calculator.
We can get you up and running with Baron Workforce Management Suite in minutes. Contact us today to book a demo.